Simon Kirby, Member of Parliament for Brighton Kemptown & Peacehaven has welcomed news that the Government has today announced an improved compensation scheme for rail delays.

The ‘Delay Repay 15’ will be introduced within months on Govia Thameslink Railway services, including Southern, and then rolled out across the country. Passengers will be able to claim 25 per cent of the cost of the single fare for delays between 15 and 29 minutes. The existing thresholds will apply for delays from 30 minutes.

‘Delay Repay 15’ is a major improvement for passengers and the Government is working with train companies to make it as easy as possible for passengers to claim their rightful compensation.

Simon said,

“I recognise that, above all else, passengers want a reliable train service, but when things do go wrong it is vital that they are compensated fairly.”